Case Study
Client: Safelite
Driving Digital Transformation: Avenir Digital’s Strategic Role in Safelite’s API Evolution
The Challenge: Modernizing Safelite’s IT Ecosystem
As a leader in vehicle glass repair and replacement services, Safelite needed to modernize its IT infrastructure by exposing critical capabilities through API proxies for consumer applications. The existing ecosystem consisted of nine core applications and over 300 services, each requiring thorough analysis to define API proxy requirements. Additionally, Safelite sought a structured Enterprise Architecture roadmap to align its digital transformation with business objectives while optimizing operational efficiency.
Key Challenges
Fragmented application landscape
Multiple legacy and modern systems requiring seamless integration.
Lack of centralized API governance
- Limited visibility and standardization of API proxies.
Scalability concerns
The need for a future-ready architecture to support business growth.
Delayed integrations
The absence of standardized API proxies slowed down implementation.
Inconsistent data flows
- Disparate systems impacting efficiency and user experience.
Avenir Digital : The Solution Partner
Avenir Digital was engaged as a strategic partner to analyze Safelite’s applications, services, and business requirements. The goal was to define a scalable API proxy framework, enhance system interoperability, and provide a structured roadmap for implementation.
Avenir’s Approach: A Roadmap to API Excellence
To address Safelite’s challenges, Avenir Digital adopted a structured discovery and strategy development methodology, ensuring a seamless transition to an API-first architecture.
Comprehensive System Analysis
• Conducted an in-depth review of 9 core applications and 300+ services to map existing integrations and dependencies.
• Identified key business processes that required API exposure for efficiency gains.
Stakeholder Collaboration & Requirement Gathering
• Engaged business leaders, IT teams, and system owners to align API proxy needs with business objectives.
• Conducted workshops to ensure API priorities matched Safelite’s operational goals.
• Established a clear API governance framework to standardize future integrations.
Developing the API Proxy Strategy & Implementation Roadmap
• Categorized APIs based on use cases, dependencies, and consumer applications.
• Defined security, compliance, and governance standards for scalable API deployment.
• Developed a timeline, cost estimates, and resource plan for execution.
• Delivered a comprehensive strategy report, including key recommendations and next steps.
The Impact: Transforming Safelite’s IT Landscape
Avenir Digital’s engagement led to significant efficiency gains and positioned Safelite for sustained digital transformation:
A structured API proxy strategy improved agility and reduced integration complexity.
Automated key processes reduced manual interventions by 40%.
A scalable API framework prepared Safelite for long-term growth.
Seamless alignment between IT and business teams for API-driven interactions.
Reduced development overhead, accelerating API deployment by 50%.
A structured API proxy strategy improved agility and reduced integration complexity.
Automated key processes reduced manual interventions by 40%.
A scalable API framework prepared Safelite for long-term growth.
Seamless alignment between IT and business teams for API-driven interactions.
Reduced development overhead, accelerating API deployment by 50%.
Business Outcomes & Strategic Benefits
APIs enabled seamless integration of legacy and modern applications.
Improved data management and cross-functional efficiency.
Reduced technical debt, enhancing IT agility.
IT and business teams worked cohesively on the API-first strategy.
APIs enabled seamless integration of legacy and modern applications.
Improved data management and cross-functional efficiency.
Reduced technical debt, enhancing IT agility.
IT and business teams worked cohesively on the API-first strategy.
Cost Savings & Efficiency Gains
- 40% reduction in integration effort – Standardized API proxies streamlined development.
- 30% decrease in operational costs – Improved data consistency and process automation.
- 50% faster service deployment – Accelerated time-to-market through structured API implementation.
- Risk Mitigation – Identified dependencies and constraints minimized execution risks.
Conclusion
By leveraging Avenir Digital’s expertise, Safelite successfully established a structured API proxy strategy, resulting in cost savings, enhanced operational efficiency, and a scalable enterprise architecture. The partnership empowered Safelite to modernize its digital infrastructure while aligning technology initiatives with business objectives, ensuring long-term success.
To visit more case studies
Questions?
Glad you made it to the end! Let’s take this further — we’re NDA-ready and all about keeping things under wraps.
